DiagnoseBefore you replace it, let us look.
We send a technician — parts van and all — to kitchens and laundries across Greater Sydney. Most jobs are done before lunch.
Sydney repairs completed
across Greater Sydney since 2018
Fixed on first visit
because our vans carry the parts
Average response time
from your call to our arrival
Three steps. One visit. Done.
We've stripped out every friction point. From "my washing machine just died" to "it's running again" — usually the same morning.
Book in 90 seconds
Choose your appliance, confirm your Sydney postcode, and pick a window that works. No phone tag, no hold music.
We confirm coverage instantly and send a booking reference to your phone.
We arrive, parts in van
Our technician turns up in a fully stocked van — 400+ common parts for every major brand. No waiting for a courier.
93% of faults are diagnosed and fixed in a single visit.
Fixed — or honest advice
We repair it on the spot, or we tell you straight: the part costs more than the machine is worth. No pressure either way.
You get a written report and a 12-month parts warranty.
The honest maths.
Every table below is a real question a Sydney homeowner asked us. We've laid out the numbers so you can decide — no sales pressure, just the facts.
"Is it worth repairing a ten-year-old front-loader?"
Front-Load Washing Machine
Usually worth repairingA drum bearing or pump seal costs $180–$320 to fix. A replacement machine starts at $900 and takes 3–5 days to deliver.
| What we compare | Repair | Replace | Verdict |
|---|---|---|---|
Typical repair cost | $180 – $320 | $900 – $1,800 | Repair wins |
Time without machine | 2–4 hours (same day) | 3–5 business days | Repair wins |
Expected life gained | 4–7 additional years | 10–12 years (new) | Depends |
CO₂ impact Appliance manufacture is carbon-heavy | Near zero | 200–400 kg manufacturing | Repair wins |
Warranty | 12 months on parts | 2 years (standard) | Replace wins |
Typical saving: $580–$720 vs. buying new
"My oven stopped working mid-roast — buy new or fix it?"
Electric Oven
Fix it — almost alwaysMost oven faults (element, thermostat, door seal) cost $90–$250. A comparable new oven is $600–$1,400 plus installation.
| What we compare | Repair | Replace | Verdict |
|---|---|---|---|
Typical repair cost | $90 – $250 | $600 – $1,400 | Repair wins |
Most common fault | Element or thermostat | N/A | Depends |
Repair time on-site | 45–90 minutes | 1–2 weeks (delivery + install) | Repair wins |
Expected life gained | 5–8 additional years | 12–15 years (new) | Depends |
CO₂ impact | Minimal | 150–300 kg manufacturing | Repair wins |
Typical saving: $400–$1,100 vs. buying new
"Fridge compressor is loud — is it done for?"
Refrigerator
Diagnose first — don't assumeA noisy compressor is often just a dirty condenser coil ($80 clean) or a failing fan ($120–$200). Full compressor replacement is $350–$600 — still less than a new fridge.
| What we compare | Repair | Replace | Verdict |
|---|---|---|---|
Condenser clean / fan fix | $80 – $200 | $800 – $2,000+ | Repair wins |
Compressor replacement | $350 – $600 | $800 – $2,000+ | Repair wins |
Food spoilage risk | Zero (same-day fix) | High during delivery gap | Repair wins |
Energy efficiency Worth replacing if 15+ years old | Restored to spec | Modern models 15–20% more efficient | Replace wins |
Expected life gained | 4–8 additional years | 12–18 years (new) | Depends |
Typical saving: $200–$1,400 vs. buying new
"Dishwasher not draining — is this a big job?"
Dishwasher
Almost never a big jobDrainage issues are nearly always a blocked filter or a $60–$120 pump. The repair takes under an hour. A new dishwasher is $700–$1,500 plus plumbing.
| What we compare | Repair | Replace | Verdict |
|---|---|---|---|
Typical repair cost | $60 – $180 | $700 – $1,500 | Repair wins |
Most common cause | Blocked filter or pump | N/A | Depends |
Plumbing required | No | Yes — extra $150–$300 | Repair wins |
Repair time | 30–60 minutes | 1–2 weeks | Repair wins |
Expected life gained | 4–6 additional years | 10–13 years (new) | Depends |
Typical saving: $600–$1,400 vs. buying new
Not sure which category your fault falls into?
Book a diagnosis visit ($89, credited against the repair). We'll tell you exactly what it will cost to fix — and whether we'd fix it ourselves if it were ours.
They called us first.
Glad they did.
4.9
from
1,840 reviews
"Settlement was in 48 hours and the oven in unit 12 had packed it in. I called Diagnose at 7am, the technician was there by 9:15, and the element was replaced by 10. Saved the settlement."
Marcus Delacroix
Landlord · Strathfield
Saved $1,200 vs. buying new"Front-loader died on a Sunday with four kids' school uniforms inside. Diagnose had someone at our door in Baulkham Hills by midday. Drum bearing, fixed same visit. I nearly cried with relief."
Priya Venkataraman
Parent of four · Baulkham Hills
"I manage 34 units across Penrith and the Hills. Diagnose is the only repair company that gives me a written scope before starting work. The per-job invoice format works perfectly for owner reporting."
Callum O'Brien
Property Manager · Penrith
"The fridge was making a grinding noise and I assumed it was done for — 12 years old. Technician cleaned the condenser coil and replaced the evaporator fan. $160 all up. Still running perfectly."
Anh Nguyen
Homeowner · Cabramatta
Book a Diagnosis.
Three steps. Takes under two minutes. No credit card required until we confirm the repair.
Not ready to book?
Send us a photo of the fault and we'll give you a rough quote — no commitment, no spam.
What's included
- ✓$89 diagnosis fee — credited against repair
- ✓Written scope before any work starts
- ✓12-month parts & labour warranty
- ✓All major brands · All Sydney suburbs
- ✓No fix, no fee (if fault is undiagnosable)
Prefer to call?
1800 DIAGNOSE